Survey: How Omnichannel Strategies Drive Retail Growth
The sixth annual Retail TouchPoints Omnichannel Survey proves that retailers are listening and finally acting on the omnichannel demands of their customers. Top brands are making significant investments in blending their digital and in-store worlds (think Amazon acquiring Whole Foods) and integration of new technologies and platforms to create seamless customer experiences.
Retailers that are succeeding online and in-store are focused on omnichannel strategies to drive revenue and increase brand loyalty. Those that aren't...might be the next Toys-R-Us.